Applications and renewals
Understand what is being asked, describe the impact on everyday life, and put relevant evidence in order.
Help with benefits.
Support at every step.
Forms can be demanding. Evidence can be difficult to organise. We help you explain your circumstances clearly and prepare the information a decision-maker needs.
Fees apply. The fee depends on your individual case and will be agreed with you before work begins.

Understand what is being asked, describe the impact on everyday life, and put relevant evidence in order.
Read the reasons for a decision, identify gaps and prepare the right challenge for the benefit and where you live.
Not sure where to start? We help you identify which support may be relevant and agree the work you need.
These are brief starting points, not a decision on entitlement. The full criteria depend on your circumstances and where you live.
Personal Independence Payment can help with extra costs linked to a long-term disability or health condition. It has daily living and mobility components.
Usually people aged 16 to under State Pension age making a new claim, with difficulties expected to last at least 12 months. Your practical difficulties matter, and you can qualify while working. Scotland uses Adult Disability Payment.
Explain daily activities and journeys, organise relevant evidence, and prepare applications, reviews or decision challenges.
Support for people who have reached State Pension age and need personal care or supervision because of a disability or health condition. It is not means-tested and has no mobility component.
People with qualifying care or supervision needs, usually present for at least six months. You do not need to have someone already providing that care. Special rules can apply near the end of life. Scotland uses Pension Age Disability Payment.
Describe the help you need during the day and night, including help you need but do not currently receive.
A grant towards eligible disability-related support to help you start, stay in or return to paid work. This is employment support, rather than an out-of-work benefit.
People whose disability or health condition affects their work or journeys to work, subject to the scheme’s employment and other criteria. There is a separate Northern Ireland scheme.
Applications, evidence, award administration, eligible invoices and claims, and renewal planning.
Disability Living Allowance for children can help with the extra costs of a child’s disability. Scotland uses Child Disability Payment.
Generally children under 16 who need substantially more care than a child of the same age, or have qualifying mobility difficulties. Age, residence and duration rules apply. Northern Ireland has its own application route.
Build a clear picture of care, supervision and mobility needs across home, school and everyday life.
Adult Disability Payment, Child Disability Payment and Pension Age Disability Payment are the Scottish routes for new disability benefit applications.
Eligibility depends on age, residence and daily living, care or mobility needs. The rules and decision review process differ from DWP benefits.
Identify the relevant benefit and support applications, supporting information, re-determinations and appeals within the agreed scope.
Universal Credit can include health-related support following a Work Capability Assessment. The amount and requirements depend on your circumstances and applicable rules.
People meeting Universal Credit’s financial, residence and other rules whose health affects their capability for work. Existing awards, claim dates and individual circumstances can affect the support available.
Organise evidence about work-related difficulties, prepare forms and understand decisions or review options.
Carer’s Allowance, Carer’s Credit and, in Scotland, Carer Support Payment may provide financial help or protect National Insurance contributions.
The relevant scheme considers caring hours, the cared-for person’s qualifying benefits and other conditions. Carer’s Allowance commonly requires at least 35 hours of care a week; earnings and study rules also matter.
Check the relevant route and how a claim may affect your own benefits and the benefits of the person you care for before applying.
Pension Credit can top up a low income after State Pension age and may unlock other help. Owning your home or having savings does not automatically rule you out.
Eligibility depends on age, household income, savings, residence and your partner’s circumstances. Extra amounts may apply for disability or caring responsibilities.
Gather the relevant household information and prepare a clear application or decision challenge.
New Style Employment and Support Allowance, Council Tax Reduction, housing support and disability-related concessions may also be relevant. These have their own criteria. Tell us what you need help with and we will confirm whether it is within our scope.
There are different rules and application routes across England, Wales, Scotland and Northern Ireland. A diagnosis alone does not establish entitlement. Some schemes have special rules for people nearing the end of life.
Once you engage us, we keep a case record with the work agreed, progress, key dates, relevant evidence and correspondence. We record decisions and the next steps, including any agreed review or appeal work.
We explain how to share documents securely after the initial enquiry. Please keep your original documents.
Fees apply. The fee depends on your individual case and will be agreed with you before work begins.
We agree what is included and any separate work before proceeding. You can apply directly without paying for our assistance. Free help may also be available from advice organisations.
The relevant authority makes the decision. We cannot guarantee an award or a successful appeal.
Contact us promptly. We start with the decision letter, its reasons and the deadline. Some decisions need reconsideration first; others use a different review or appeal route.
For many DWP benefits, mandatory reconsideration is normally requested within one month of the decision date. Appeal deadlines are also often one month, but the starting point and process differ. Scottish benefits and Northern Ireland can have different rules.
Follow the instructions on your letter. Do not wait for our response if a deadline is about to expire; contact the issuing authority or an advice organisation promptly.
We help explain which findings you disagree with, connect the evidence to the relevant criteria and agree the preparation or representation work included in your case.
No account needed for an initial enquiry. If you are asking for someone else, make sure you have permission.
Fees apply. The fee depends on your individual case and will be agreed with you before work begins.
Use a brief outline here. Do not send medical records, National Insurance numbers, identity documents or bank details in this form.
Summary information checked 6 November 2026. Rules can change. We check the relevant scheme and your circumstances before agreeing work. Official guidance: PIP, Attendance Allowance, disability and sickness benefits, Scottish benefits, Pension Credit and decision challenges.