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APPLICATIONS. APPEALS. ADVICE.

Benefits Support

Help with benefits.
Support at every step.

Forms can be demanding. Evidence can be difficult to organise. We help you explain your circumstances clearly and prepare the information a decision-maker needs.

Explore the benefits

Fees apply. The fee depends on your individual case and will be agreed with you before work begins.

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Practical help, built around your circumstances. Illustrative scene.
START WHERE YOU ARE

From the first question to the next decision.

Applications and renewals

Understand what is being asked, describe the impact on everyday life, and put relevant evidence in order.

Reviews and appeals

Read the reasons for a decision, identify gaps and prepare the right challenge for the benefit and where you live.

Advice and next steps

Not sure where to start? We help you identify which support may be relevant and agree the work you need.

UNDERSTAND YOUR OPTIONS

Which support could be relevant?

These are brief starting points, not a decision on entitlement. The full criteria depend on your circumstances and where you live.

Everyday living and getting around

PIP

Personal Independence Payment can help with extra costs linked to a long-term disability or health condition. It has daily living and mobility components.

Who may qualify?

Usually people aged 16 to under State Pension age making a new claim, with difficulties expected to last at least 12 months. Your practical difficulties matter, and you can qualify while working. Scotland uses Adult Disability Payment.

How we can help

Explain daily activities and journeys, organise relevant evidence, and prepare applications, reviews or decision challenges.

Help with care and supervision

Attendance Allowance

Support for people who have reached State Pension age and need personal care or supervision because of a disability or health condition. It is not means-tested and has no mobility component.

Who may qualify?

People with qualifying care or supervision needs, usually present for at least six months. You do not need to have someone already providing that care. Special rules can apply near the end of life. Scotland uses Pension Age Disability Payment.

How we can help

Describe the help you need during the day and night, including help you need but do not currently receive.

Practical support for working life

Access to Work

A grant towards eligible disability-related support to help you start, stay in or return to paid work. This is employment support, rather than an out-of-work benefit.

Who may qualify?

People whose disability or health condition affects their work or journeys to work, subject to the scheme’s employment and other criteria. There is a separate Northern Ireland scheme.

How we can help

Applications, evidence, award administration, eligible invoices and claims, and renewal planning.

Support for children and families

DLA for children

Disability Living Allowance for children can help with the extra costs of a child’s disability. Scotland uses Child Disability Payment.

Who may qualify?

Generally children under 16 who need substantially more care than a child of the same age, or have qualifying mobility difficulties. Age, residence and duration rules apply. Northern Ireland has its own application route.

How we can help

Build a clear picture of care, supervision and mobility needs across home, school and everyday life.

The right scheme for where you live

Scottish disability benefits

Adult Disability Payment, Child Disability Payment and Pension Age Disability Payment are the Scottish routes for new disability benefit applications.

Who may qualify?

Eligibility depends on age, residence and daily living, care or mobility needs. The rules and decision review process differ from DWP benefits.

How we can help

Identify the relevant benefit and support applications, supporting information, re-determinations and appeals within the agreed scope.

When health affects your ability to work

Universal Credit health support

Universal Credit can include health-related support following a Work Capability Assessment. The amount and requirements depend on your circumstances and applicable rules.

Who may qualify?

People meeting Universal Credit’s financial, residence and other rules whose health affects their capability for work. Existing awards, claim dates and individual circumstances can affect the support available.

How we can help

Organise evidence about work-related difficulties, prepare forms and understand decisions or review options.

Support for people who care

Carer support

Carer’s Allowance, Carer’s Credit and, in Scotland, Carer Support Payment may provide financial help or protect National Insurance contributions.

Who may qualify?

The relevant scheme considers caring hours, the cared-for person’s qualifying benefits and other conditions. Carer’s Allowance commonly requires at least 35 hours of care a week; earnings and study rules also matter.

How we can help

Check the relevant route and how a claim may affect your own benefits and the benefits of the person you care for before applying.

Extra help with retirement income

Pension Credit

Pension Credit can top up a low income after State Pension age and may unlock other help. Owning your home or having savings does not automatically rule you out.

Who may qualify?

Eligibility depends on age, household income, savings, residence and your partner’s circumstances. Extra amounts may apply for disability or caring responsibilities.

How we can help

Gather the relevant household information and prepare a clear application or decision challenge.

Other help worth checking

New Style Employment and Support Allowance, Council Tax Reduction, housing support and disability-related concessions may also be relevant. These have their own criteria. Tell us what you need help with and we will confirm whether it is within our scope.

There are different rules and application routes across England, Wales, Scotland and Northern Ireland. A diagnosis alone does not establish entitlement. Some schemes have special rules for people nearing the end of life.

A CLEAR PROCESS

We work through it with you.

  1. 01Tell us what you need
  2. 02Check the relevant criteria
  3. 03Agree the work and fee
  4. 04Gather evidence and prepare
  5. 05Review together and submit
  6. 06Track the decision and next steps

Your evidence, organised.

Once you engage us, we keep a case record with the work agreed, progress, key dates, relevant evidence and correspondence. We record decisions and the next steps, including any agreed review or appeal work.

We explain how to share documents securely after the initial enquiry. Please keep your original documents.

Clear fees before we start.

Fees apply. The fee depends on your individual case and will be agreed with you before work begins.

We agree what is included and any separate work before proceeding. You can apply directly without paying for our assistance. Free help may also be available from advice organisations.

The relevant authority makes the decision. We cannot guarantee an award or a successful appeal.

A REFUSAL IS NOT ALWAYS THE END

Had a decision you disagree with?

Contact us promptly. We start with the decision letter, its reasons and the deadline. Some decisions need reconsideration first; others use a different review or appeal route.

Check the date first.

For many DWP benefits, mandatory reconsideration is normally requested within one month of the decision date. Appeal deadlines are also often one month, but the starting point and process differ. Scottish benefits and Northern Ireland can have different rules.

Follow the instructions on your letter. Do not wait for our response if a deadline is about to expire; contact the issuing authority or an advice organisation promptly.

Build a focused challenge.

We help explain which findings you disagree with, connect the evidence to the relevant criteria and agree the preparation or representation work included in your case.

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PARKING SUPPORT

Blue Badge

Apply. Appeal. Renew.

Help gathering evidence and preparing a clear Blue Badge application. Explore who may qualify and how we can help.

£299 service fee plus any council badge fee.

Explore Blue Badge support
LET'S FIND THE NEXT STEP

Tell us what you need.

No account needed for an initial enquiry. If you are asking for someone else, make sure you have permission.

Fees apply. The fee depends on your individual case and will be agreed with you before work begins.

Use a brief outline here. Do not send medical records, National Insurance numbers, identity documents or bank details in this form.

About this information

Summary information checked 6 November 2026. Rules can change. We check the relevant scheme and your circumstances before agreeing work. Official guidance: PIP, Attendance Allowance, disability and sickness benefits, Scottish benefits, Pension Credit and decision challenges.

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